[VPS] 英文工单三步曲

第一步：称呼.
没什么特别的话可以就用
Hi, there,
Hello,
Hi,XXX (认识某人的话)
如果想客气点可以用
Dear,
Dear Support,
Dear Customer Service,
Dear XXX,

第二步：内容
这一部分概要的讲你所面临的问题说出来即可,但注意需要礼貌点,人家也是打工的.
礼尚往来,你客气点,人家也会以同样的方式对你.
如果是回信的话,也可以先感谢他之前提供的信息,比如 Thank you for the detailed information (that you provided on the last email/conversation). Thank you for the prompt reply. 或者Thank you for letting me know the detailed, it’s very informative.
然后就可以接着写正文,句子不要太长,太长容易错也不好理解. 比如很多人想换服务器,
你可以这样写: During the tests, it seems like the IO performance is a little bit slow on my current physical node. 首先提出问题所在,就是IO很慢,但是不要那么直白,seems like就是你持怀疑态度,不是很爽目前的状况. 然后可以客气点说 It would be wonderful(great, nice, fantastic, fabulous, superb, ideal, marvelous) that if you can migrate (move, transfer) my VPS to another node with better IO performance.括号里词都可以用, 当然你一直用一个也行的,不要怕重复用就觉得自己英文不好, 老外不会鸟这些东西,只要你会英文,他们都觉得你厉害.
到这里,你基本上讲完了问题所在和你想要干什么. 只有两句,但是足够了.
第三步：结束
I would appreciate it if you could let me know shortly.
I would appreciate it if you could get back to me shortly( ASAP, soon).
Your prompt reply(response) would be appreciated.
然后再加上
Thank you.
Thanks ;)
Thanks again.
最后：你还可以注上你的大名.
完整的例子:
Dear Support,
Thank you for the hard work to offer me such a great product. During the tests, it seems like the IO performance is a little bit slow on my current physical node and I am wondering why would this happen. It would be wonderful if you could kindly migrate my VPS to another node with better IO performance.